Delivery Information

 

UK Delivery

All orders are delivered via Royal Mail.  Once payment has been processed we aim to deliver your order within 2-5 working days.

Shipping is free for order over £50.

There’s a flat rate of £3.50 on all other deliveries.

Once your delivery has left our premises it’s in the mercy of Royal Mail. This means that we can’t take responsibility for any delays on their end. We will do our very best to make you aware of any delays and to let you know what you can expect should a situation arise.  

 

USA 

UPDATE: US shipping temporarily paused
Due to recent changes to U.S. de minimis import tariffs, our cross-border shipping costs have jumped to nearly 3×. We’ve therefore suspended shipments to the United States for now. We’re actively exploring sustainable options and hope to resume soon.

We aim to delivery your order within 4-6 working days after payment has been processed. There’s a flat rate of $20 USD on all deliveries for US customers. 

 

Canada Delivery

 

We aim to delivery your order within 4-7 working days after payment has been processed. There’s a flat rate of $35 CAD on all deliveries for Canadian customers. 

 

Europe

We deliver to all countries within Europe. Once payment has been processed we aim to deliver your order within 3-5 working days.
 

There’s a flat rate of €11.95 on all other deliveries.

 

Once your delivery has left our premises it’s in the mercy of Royal Mail. This means that we can’t take responsibility for any delays on their end. We will do our very best to make you aware of any delays and to let you know what you can expect should a situation arise.  

Due to Brexit orders over €150 might attract import fees and additional taxes on top of your order. We suggest to order below €150 to guarantee a smooth delivery.

 

Rest of World

We aim to delivery your order within 10-12 working days once  payment has been processed. Sometimes delays can occur which are beyond our control. There’s a flat rate of £20 on all deliveries and any customs charges are the responsibility of the purchaser.  

Please email us at hello@holycurls.com if you have any questions regarding international delivery.

Returns

Please email hello@holycurls.com to arrange the return including your order number and product details. We can only accept unopened products!

The refund will be processed to the original method of payment.

If you have an issue with your product or delivery, please contact us at hello@holycurls.com.